Amy Robak is the Care Team Intake Coordinator at AERCS Therapy. She is often your first point of contact and guides you through the booking and intake process from start to finish.

Amy helps you clarify your needs and connects you with a therapist who fits your concerns, preferences, and availability. She answers questions about services, explains next steps, and ensures the process feels organised and manageable.

With a background as a Child and Youth Worker and Youth Addictions Worker, Amy understands the emotional weight that often comes with reaching out. She focuses on clear communication, timely responses, and thoughtful referrals.

Clients appreciate Amy’s calm, responsive approach and her commitment to making the first step into therapy feel straightforward.

If you are unsure where to begin, starting with intake is the simplest next step.

Amy Robak is the Care Team Intake Coordinator at AERCS Therapy. She is often your first point of ... Read More

Brenda Royer is the Care Team Intake Coordinator for AERCS Therapy in Toronto. She is your first point of contact and guides you through the intake and booking process with clarity and care.

Brenda takes time to understand what brings you to therapy and helps match you with a therapist who fits your needs, preferences, and goals. She explains how services work, answers questions, and ensures your privacy and confidentiality are respected at every step.

With a strong background in customer service, Brenda brings organisation, responsiveness, and attentive listening to the intake process. Clients value her calm, respectful approach and clear communication.

If you are ready to begin therapy but unsure where to start, connecting with intake is the most direct first step.

Brenda Royer is the Care Team Intake Coordinator for AERCS Therapy in Toronto. She is your first ... Read More